After an extensive two-year search for the right solar panel provider, I decided to go with RxSun for my solar needs. This review aims to share my comprehensive experience, from initial contact through installation, with potential customers considering their service. Communication with Sales Representative: My interaction with George, the sales representative, was somewhat inconsistent. At times, I felt perhaps I was being a nuisance, though this may have just been my perception. Despite this, George was prompt in responding to my inquiries and thoroughly explained what the process of purchasing and installing solar panels would entail. This level of detail was appreciated and helped set expectations. Contract and Permitting Process: The contract signing and initial steps, including permit applications, were handled efficiently. RxSun required a deposit, after which there was a concerning period of silence from their end. This lack of communication, especially after a significant payment, was unsettling. Installation Issues: The installation phase was where we encountered several issues. The scheduled installation date passed without activity or update, necessitating a reminder from my side. Two weeks latter, on the day of installation, an electrician accidentally cut my Xfinity cable, resulting in a loss of internet service. Additionally, some oversight during work in the attic led to visible nails in the ceiling of my dining room and a crack in the bathroom. The team installing the panels was laid back, but their carelessness led to a scratch on one of the panels. It seems I'll have to accept this imperfection. System Performance and Final Thoughts: Despite the hiccups along the way, the solar panel system was successfully installed and is functioning as expected. Reflecting on the entire process and the outcome, I believe I would choose RxSun again for future solar installations. Now that I have a clear understanding of the process and what to expect, their service has ultimately earned my trust. For those considering RxSun, my experience suggests that while the journey may not be without its frustrations, the destination—a fully operational solar system—can indeed be reached satisfactorily.